Tulzi Technologies, LLC (Tulzi)  prides ourselves on an open, and honest culture in the workplace which builds a morale conducive to inspiring growth on our team, while balancing lifestyle by supporting personal and family goals with flexibility. Tulzi offers secure network systems and software engineering solutions in both public and private sectors. With certified expert consulting the team at Tulzi is able to address the customers mission, and follow through in the systems development life cycle. 

System Administrator 2/3
Location: Ft. Meade, MD
Requires: TS/SCI with Poly security clearance
Salary Range: $160-200K

System Adminstrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT
system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations,
monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc. Provides
Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification,
diagnosis and resolution of problems. Provides support for the
escalation and communication of status to agency management and
internal customers. Provides support for the dispatch system and
hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and
installs/loads operating system software, troubleshoots, maintains
integrity and configures network components along with implementing operating systems enhancements to improve reliability
and performance.

Responsibilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Qualifications:

• Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.